FAQs

Shipping • Returns • Contact Us

Can I cancel my order after I've made a purchase on the website? - You can.
We offer immediate order cancellations up to a limit of 24 hours after purchasing - so if you change your mind within that time - send us a message and we'll cancel and refund you in full as soon as we get your request.

How do I return or exchange an item? - Our Guarantee.
Our return policy lasts 7 days beginning only when our package is delivered to your address.
We will accept any returns for all undamaged items within 7 days to guarantee customer expectations and ensure satisfaction of your purchase.
We're confident our curated product selection will meet or exceed your expectations but if you want to make a return - please contact our support team and we will respond within 24 hours to assist with the process.

What types of Payment do you accept? - All Standard Payments.
We accept all Payments by Visa, Mastercard, and American Express.

What are your shipping options? - Limited by volume.
Currently we can only offer one standard shipping option. Please see our shipping page for more detailed information on shipping times by zone.

What if the item I ordered arrives broken or damaged?
We'll make it up to if you in the case that it does.  If you discover a flaw or fault in the item please contact us within the first 7 days of receiving that item and we'll work it out with you.

Where do you ship from?
Primarily we ship out from fulfillment centers in the United States.